Data Deletion Instructions

What this covers

the Service is used by trucking and transportation companies ("carriers") to handle job applications and talk with applicants. You can ask for your information to be deleted if you:

• submitted a carrier's lead form on Facebook or Instagram;
• sent a message to a carrier's Facebook Page or Instagram account that is connected to the Service;
• applied to a carrier through the Service; or
• connected your Facebook account to the Service as a carrier user.

How to request deletion

Send an e-mail to the address below with the subject "Data deletion request", and tell us:

• your name, and the phone number or e-mail address you used;
• the carrier you applied to or messaged, if you know it; and
• whether you contacted them through Facebook, Instagram, a website form or another way.

We will confirm that the request comes from you, pass it to the carrier that holds your information, and delete it — including lead form answers, messages, and any application — within 30 days. We will tell you when it is done. Some records must be kept where the law requires it (for example, records a carrier is required to keep about a driver it hired); if that applies to you, we will tell you what is kept and why.

If you connected Facebook or Instagram as a carrier user

• In the Service, open Settings → Integrations → Facebook and choose Disconnect. This deletes the stored access token for your Facebook login. Disconnecting a Page deletes that Page's access token and switches off its lead forms and messaging channels.
• In Facebook, open Settings & privacy → Settings → Apps and websites, find the Service, and choose Remove. This withdraws the permissions you granted.
• To have the leads and messages already received deleted as well, send a request as described above.

More information

What we handle and why is explained in the Privacy Policy.